FAQ/Troubleshooting

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Where do I find my shows and frames after the installation?

These have been installed to the Windows library under the folder “Documents/MediaLas“.

The software often shuts down shortly after starting.

Dongle not  plugged - dongle not installed - dongle defect - wrong version to your dongle.

Your dongle key is your license. Every individual M-III version is coded to a single dongle and does only work with this single dongle. If the M-II is not able to find the dongle, software shuts down on its own. Caution! You have to plug the dongle permanently; otherwise the M-III will shut down itself after a while again.   Possible changes at show or frames are going to be lost!

Error message at the start: d3d.dll not found

DirectX not installed

In order to use the 3D preview in the preview window; DirectX version 9.0c has to be installed. Furthermore, the DirectX file d3d.dll needs to bee in the program directory of M-III. If this is not the case, the M-III indicates this with a  notification. In this case, the file needs to be copied into the program directory of M-III by hand.

http://www.microsoft.com/de-de/download/details.aspx?id=35

How can I  set up a specific projection area?

Set up a virtual projector and define position and size by geometry.

After a virtual projector with a specific position and size is set up, all projections will be displayed exclusively within these parameters.

How can I play a complete animation on time line?

Set the scene onto the time line, pull the first frame of the animation into the scene and lastly select the last frame of the animation with the slider.



To be continued